I am committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how I collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By using my celebrant services, you agree to the practices described in this Privacy Policy.

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1. Information I Collect

I collect the following types of personal information:

• Personal Details: When you contact me for my celebrant services, I may collect information such as your name, email address, phone number, event date, and other relevant details necessary for providing my services.

• Communication Data: Any information you send me, whether via email, phone, or contact forms on my website.

• Website Usage Data: When you visit my website, I may collect technical information about your device, such as IP addresses, browser types, and activity on my website, which helps me improve user experience.

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2. Legal Basis for Processing Your Data

Under the GDPR, I rely on the following legal bases to process your personal data:

• Consent: When you provide your personal details (such as name, email address, etc.) for booking my services or requesting more information, you are providing me with consent to process that data.

• Contractual Necessity: I may process your data as necessary to fulfil my contract with you, such as arranging your ceremony, responding to your requests, and completing payment transactions.

• Legitimate Interests: I may process some of your information based on our legitimate interests, such as improving our services, marketing, and ensuring the security of our website.

• Legal Obligation: I may process your personal data if required by law, such as for record-keeping requirements.

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3. How I Use Your Information

I use your personal information for the following purposes:

• To provide and personalise my celebrant services.

• To respond to your queries, requests, or feedback.

• To manage bookings.

• To comply with legal obligations, such as tax reporting or record-keeping.

• To improve my website, services, and customer experience.

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4. Sharing Your Information

I respect your privacy and will not sell, rent, or trade your personal information. However, I may share your data in the following circumstances:

• Service Providers: I may share your data with third-party service providers, such as payment processors, email services, and website hosts, who help me manage my business. These providers are obligated to keep your data confidential and only use it to perform the services I have contracted them for.

• Legal Requirements: I may disclose your personal data if required to do so by law, such as in response to a legal request (e.g., a court order or government investigation).

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5. Data Retention

I will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. If you wish for me to delete your data, please contact me (see section below on Your Rights).

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6. Security of Your Information

I take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or disclosure. However, please be aware that no system is 100% secure, and I cannot guarantee the absolute security of your data.

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7. Your Data Protection Rights

As a resident of the UK, under the GDPR and UK Data Protection Act 2018, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data I hold about you and obtain information about how we process it.

• Right to Rectification: If the personal data I hold about you is incorrect or incomplete, you can request that I correct it.

• Right to Erasure: In certain circumstances, you may request that I delete your personal data (the "right to be forgotten").

• Right to Restrict Processing: You have the right to ask me to restrict the processing of your data under certain conditions.

• Right to Object: You can object to the processing of your data, particularly in relation to direct marketing.

• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format to transfer it to another service provider.

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To exercise any of these rights, please contact me using the contact information below. I may request additional information to verify your identity before processing your request.

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8. Cookies and Tracking Technologies

I use cookies and other tracking technologies on my website to enhance your user experience and analyze website traffic. Cookies are small data files stored on your device that allow me to remember your preferences and improve my services.

You can control the use of cookies through your browser settings, but please note that disabling certain cookies may impact the functionality of my website.

 

9. Third-Party Websites

My website may contain links to third-party websites, which are not governed by this Privacy Policy. I am not responsible for the privacy practices or the content of these external websites. I encourage you to review their privacy policies before sharing any personal information.

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10. Updates to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Effective Date." I encourage you to periodically review this policy to stay informed about how I am protecting your personal data.

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11. Contact Me

If you have any questions or concerns about this Privacy Policy or how I handle your personal data, or if you wish to exercise your data protection rights, please get in touch:

Eleanor Kay
Email: contact@eleanorkay.co.uk
Phone: 07909 417 847
Website: www.eleanorkay.co.uk